Service & Support
Waltron is committed to helping its customers keep new and existing equipment running smoothly and efficiently. Our maintenance service solutions are customized to meet each customer’s unique needs, so please contact your Waltron Representative for more information.
Reagents, Standards, and Spare Parts
Waltron offers only the highest quality reagents, standards, and spare parts. Let Waltron help prevent equipment downtime due to out of stock items at your facility by blanket ordering reagents and standard. Blanket ordering provides:
- Cost savings through discounts
- Less hassle and minimal paperwork
- Ease of scheduling, releasing, and/or holding shipments
Let Waltron handle your equipment’s scheduled maintenance so you have more time to devote to other requirements. A Waltron technician can perform scheduled maintenance items such as reagent replenishment, tubing replacement, and calibration while verifying that each analyzer is operating at its highest potential. On-site maintenance ensures that there is a minimal amount of downtime for critical sample points.
Luminescent Dissolved Oxygen Sensor Calibration
Calibration of your LDO sensor may only come around once every two years, but when it does, it is important that it gets done right. Waltron offers several solutions for LDO sensor calibration:
- LDO Sensor Exchange Program (click here)
- On-site calibration by a Waltron Technician
- Factory calibration (quick turn-around)
- Calibration kit available for purchase (click here)
Start-Up and Training
A Waltron technician can be on-site to ensure that analyzers are installed correctly and that sample and electrical connections are to specifications. Increased understanding of the analyzers through direct hands-on training will provide better awareness of analyzer functions and improved knowledge of basic maintenance procedures. Making sure that the equipment is working properly and users are trained from the start leads to:
- Increased lifespan of the analyzer
- More reliable performance
- A better user experience
On-site training can be provided at any time and is not limited to the commissioning of new analyzers.
Should problems with your equipment arise, Waltron can inspect and repair analyzers either on-site or at the factory.